Cookie Policy

LAST UPDATED: 2022-02-15

The website shop.ares-alpha.com is owned and managed by TDA SOFT INTERNATIONAL SRL, with its registered headquarters in Bucharest, registered with the Trade Registry under no. J40/1176/2012, EUID: ROONRC.J40/1176/2012, sole identification code 29663320, e-mail: [email protected], (hereinafter referred to as“TDA Soft” or we”, “our” and “us”)

If you need more information than found below, you can contact us at [email protected].

In order to ensure the proper functioning of this website, sometimes small files known as “cookies”, consisting of letters and numbers, provided by us or by third parties, are stored on the device you are accessing website from (e.g. computer, mobile phone, tablet, or any other equipment). Most websites use these files to make web browsing as efficient as possible.

The purpose of using cookies

Cookies are used to make the website work more efficient. More accurate, to allow the analysis of website performance for statistical and/or traffic analysis purposes, to provide information on how the website is accessed by users as well as for marketing purposes. These are passive files (do not contain software, viruses or spyware, and cannot access the information on the hard drive of the devices used to access the website).

Cookies are kept for different periods of time, depending on the purpose for which they are placed, as follows:

– for a session, until the user exits the website or closes the browser window in the case of session cookies;

– temporarily, for a predetermined fixed duration, for persistent cookies;

– unlimited, for permanent cookies that are reused every time the user returns to the website.

Cookies can be deleted from your device any time, regardless of their duration, using the settings you have in your browser as shown below.

Categories of cookies

The website shop.ares-alpha.com uses its own cookies to provide users with services that are most suited to the needs and interests of each. At the same time, the website also uses cookies placed by third parties. Third-party cookies refer to any cookie placed on the website other than those managed by TDA Soft, which can be used to store a user’s interests, mainly for analysis purposes and/or to deliver advertising considered relevant to the user concerned.

A. When you visit our Site, we may install the following categories of cookies on your device:

Necessary Cookies

These cookies are essential for the running our website. Without these cookies, parts of our websites would not function. These cookies do not track where you have been on the internet, do not remember preferences beyond your current visit and do not gather information about you that could be used for targeted marketing purposes. These cookies are usually session cookies which will expire when you close your browsing session.

The necessary cookies used by this website are:

Name  PurposeDuration
TawkConnectionTimeHelpdesk support6 months
_tawkuuidHelpdesk support6 months
Cookielawinfo-checkbox-necessaryHelpdesk support6 months
WoocommerceShop core6 months

Functional Cookies

Functional cookies are used to remember your preferences on our websites and to provide enhanced, more personal features. Functional cookies do not track your internet usage or gather information which could be used for selling advertising, but may be used to provide services you have requested. These cookies may be able for example to provide you with local or regional product information by storing the region in which you are currently located in a cookie, may remember your language preference when using this website or other website related settings.

The functional cookies used by this website are:

Name  PurposeDuration
wcu_current_currencyShop experience6 months
wp-settings-time-1Shop experience6 months


Performance, Analytics and Research, mainly Web Analytics

Analytical performance cookies are used to monitor the performance of our website, to understand, improve, and research products, features, and services, including when you access shop.ares-alpha.com from other websites, applications, or devices such as your computer, mobile phone, tablet, or any other equipment. For example, to determine the number of page-views and the number of unique users a website has. Web analytics services may be designed and operated by third parties. The information provided by these cookies allows us to analyze patterns of user behavior and we use that information to enhance user experience or identify areas of the website which may require maintenance. The information is anonymous (i.e. it cannot be used to identify you and does not contain personal information) and it is only used for statistical purposes.

The Performance, Analytics and Research cookies used by this website are:

Name  PurposeDuration
intercom-session-cgfc6jccShop experience6 months

B. Third party cookies

When using this website, third party cookies may be installed on your device by third parties. Please note that we do not have control over the placement of cookies by other websites you visit, even if you are directed to them from our website.

List of main cookies placed by third parties on our website

Name  PurposeDuration
_gaGoogle indexing service6 months
_gcl_auGoogle indexing service6 months

Changing settings and how to disable cookies

When you visit our website, we inform you of our use of cookies, on an informational banner that will automatically appear as a pop-up message on the page. To accept functional, performance, analytics cookies, advertisement and other cookies you need to express your consent in this respect by ticking the related categories for these cookies. It is important to make sure that the existing settings reflect your consent or refusal for the usage of these cookies.

You can change the cookie settings regarding our website any time https://shop.ares-alpha.com/cookie-policy

Additional browser options for disabling cookies

In addition to the above deactivation methods, you can always use your browser to disable cookies in whole or in part. You can also configure your browser software to accept or reject cookies (on a particular site or all). However, please note that disabling all functional cookies can prevent you from using our website in an optimal manner, except for basic functions, and may even have the effect of hampering navigation based on them (for example, disabling functional cookies will have the effect of the site acting as if you were visiting it for the first time every time, not remembering your cookie preferences).

· Instructions for disabling cookies if you use the Internet Explorer browser:

Click the Tools button, then click Internet Options. On the General Navigation History tab, click Settings. Then, click View files and select the cookies you want to disable. Then close the window containing the cookie list and double-click OK to return to the Internet.

· Instructions for disabling cookies if you use the Firefox browser:

Click the Firefox Menu icon, then the Tools button, then Options; in the window that appears, select Privacy and click Remove specific cookies. Select the cookies you want to disable, then delete them.

· Instructions for disabling cookies if you use the Safari browser:

Click the Settings button and then click Preferences. In the window that opens, select Privacy / Security, and then click Show cookies. Select the cookies you want to disable, then click Delete or Delete All.

· Instructions for disabling cookies if you use Chrome browser:

Click the Google Chrome menu icon, then Settings. At the bottom of the page, click Show advanced settings. In the Privacy section, select Content settings. To disable cookies: Select Cookies, click All cookies and site data, then hover over the site that created the cookie and click X in the right corner or Eliminate all.

Existing links or references to other websites

Please be advised that TDA Soft has no control over the cookies and / or tracking modules that can be installed on your devices by third-party websites. This Cookies Policy does not apply to websites to which links may be posted on this website. Therefore, it is advisable to make sure you are informed, each time you visit another site, in regard of cookies on those websites, in order to control them accordingly.

Additional tips and information

Our recommendation for accessing and navigating on shop.ares-alpha.com with a level of security (in regard of cookies) you are comfortable with and consider adequate, is to customize your browser settings according to your personal preferences and to constantly install and update antispyware.

More general information about cookies can be found at www.allaboutcookies.org or www.youronlinechoices.com/en .